Contact
Contact PrepSmart Supply
We’re here to help with orders, product questions, and preparedness basics.
support@prepsmartsupply.com
Please include your order number (if you have one), a short description of the issue, and photos for damage or wrong-item claims.
Phone
816-730-8131
Business address
203 NE Timbercreek Dr
Lees Summit, MO 64086
United States
Please contact us before mailing a return so we can provide the correct return address. The business address above is not an automatic return destination.
Response time
We aim to reply within 1–2 business days.
Before you write
- Order status / tracking: check your shipping confirmation email first
- Returns: see our Return and refund policy
- Shipping times: see our Shipping policy
For emergency situations in progress, always follow official guidance from local authorities and emergency services. Our products and guides support preparedness planning — they are not a substitute for professional emergency response.